Privacy & Cookies Policy

Business privacy policy 

This privacy policy sets out how L J Fletcher Builders Ltd uses and protects any information that you give L J Fletcher Builders Ltd when you use this website.

L J Fletcher Builders Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

L J Fletcher Builders Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from May 9th 2018.

What we collect

We may collect the following information:

• name and job title
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. 
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email address]

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Unit 7G Lodge Road, Staplehurst, Tonbridge, Kent TN17 2QY.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

What are cookies?

Cookies are small text files that are placed on your computer or device when you visit a website. They are widely used in order to make websites work more efficiently and provide basic functionality such as remembering preferences or filling out forms. They are also used to provide information and insights to the owners of the site that help to improve performance and offer a better user experience.

We use cookies and similar tools (collectively, “cookies”) for the purposes described below.

Operational Cookies

We use cookies to provide our services, for example:

• Recognising you when you sign-in to use our services.
• Recognising if you are a LJ Fletcher member and providing other customised features and services.
• Displaying features, products, and services which might be of interest to you, including ads on our services if they are for products and services available within LJ Fletcher.
• Keeping track of items stored in your shopping basket.
• Preventing fraudulent activity.
• Improving security.
• Keeping track of your preferences such as currency and language.

We also use cookies to understand how visitors use our services so we can make improvements. For example, we use cookies to conduct research and diagnostics to improve LJ Fletcher’s content, products, and services, and to measure and understand the performance of our services.

Advertising Cookies

We use cookies to serve certain types of ads, including for products and services not available on LJ Fletcher and for certain ads relevant to your interests.

Approved third parties may also set cookies when you interact with LJ Fletcher’s services. Third parties include search engines, providers of measurement and analytics services, social media networks, and advertising companies. Third parties use cookies in the process of delivering ad content, including ads relevant to your interests, to measure the effectiveness of their ads, and to perform services on behalf of LJ Fletcher.

Additional Information

Operational cookies will remain on your browser for 13 months from your last visit to our services, except for cookies used to remember your privacy settings (such as Advertising Preferences), which may remain on your browser for up to 5 years. Other cookies remain on your browser for 13 months after you provide us with your consent to use these cookies.

The settings on your browser will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, how to disable and remove cookies, and when cookies will expire.

Operational cookies allow you to take advantage of some of LJ Fletcher’s essential features. If you block or otherwise reject operational cookies through your browser settings some features and services may not work. You may also need to manually adjust some of your preferences every time you visit one of our services.

Third party links

This Privacy Policy only applies to this website, ljfletcherbuilders.co.uk. This website may include links to third party websites, plugins and applications. We do not control these third party websites and are not responsible for their privacy statements and how they use your data. Example of third party produces include Google Analytics, Google Maps, Google fonts or Adobe fonts.

Internet browsers typically accept cookies by default, but it is possible to set a browser to reject cookies.

Cookies on ljfletcherbuilders.co.uk

This site uses cookies. The table below explains the cookies we use and why. We will not use any of this data to personally identify you.

Disabling cookies

You can prevent the use of cookies by adjusting your browser settings. Please be aware that some cookies are necessary for the website to function. You can set your browser to block or alert you about these cookies, but some parts of this site and many other sites you visit will then not then work properly as certain functionality and features will have been disabled.

For more information about cookies, visit http://www.allaboutcookies.org/